Address: 785 Washington St, Hanover, MA 02339, USA
“My search for a used Honda Fit with a manual transmission and low mileage took me to this car dealership all the way on the other side of the state from where I live. There are few things I hate more than buying cars because people always try to con you and do the hard sell. Additionally as a woman I will say that more than once I have experienced chauvinistic, condescending behavior from car salespeople, which is pretty appalling. When I spoke with Bob on the phone, he understood I was coming from Western Mass. and he said he would put the keys aside for me and if someone else wanted to look at the car he would explain I had first dibs and was on my way. When I arrived he handed me the keys and said go check it out and if you like it bring it around to the front and I'll put plates on it and you can test drive it. The hands off approach was so refreshing and lovely. The car was great and he handled the rest of it with me from across the state with clear communication and responsiveness. When I returned to pick up the car, everyone was ready for me and I was in and out of the dealership in an hour. Bob and the rest of the staff treated me with respect and did not play any games. The car is in great shape and everyone there was so professional and straightforward. I would glady drive two and a half hours again next time I need a car.”
Address: 1845 Washington St, Hanover, MA 02339, USA
“I like these guys. They're a little smaller than the big GM dealership in the other H town nearby, but their service deals are better, wait times are better, scheduling is easier, and I find them to be very personable as well. Brought my 2018 Chevy equinox in for regular recommended service over labor day weekend, and it was a breeze. Elijah was a pleasure to work with. If I had one suggestion it would be to run cars through a quick wash after service. That's a nice touch that would be greatly appreciated and go a long way towards establishing long-term service relationships.”
Address: 596 Washington St, Hanover, MA 02339, USA
“I have leased two cars from Planet Subaru and have been consistently impressed with their professionalism and willingness to listen to my needs. The service department is efficient, friendly, and always gives an accurate estimate about the time needed for any service appointment. I worked with Drew when leasing my Forester. Drew was knowledgeable about the different options and offered excellent service throughout the whole process without any pressure. Highly recommended. (There are always cute dogs wandering around too, which is a big plus!)”
Address: 831 Washington St, Hanover, MA 02339, USA
“First time service at Richie's and a total surprise . I went in for a simple oil change and left feeling like I found a new Friend. He didn't try to oversell me or tell me I needed extra work. I thought I might need new wipers he checked and told me no. His honesty got him a new customer. I recommend him if you need service for your auto try Richie's, he cares.”
Address: 596 Washington St, Hanover, MA 02339, USA
“Having posted a critical review on Google last month regarding an incomplete installation of an OEM Rockford Fosgate Audio Upgrade in my 2021 Forester I need to update and amend the unresolved customer service issue. Management wisely passed the unresolved situation on to another service manager who called me on January 20, 2021. After speaking with Christa Collins, representing Planet Subaru, I was aware of why the audio installation went awry and the entire situation was successfully remedied. I commend the Planet Subaru Service Department for their sincere efforts in continuing to pursue a successful resolution. Thank you to Christa Collins, Service Manager, for her assistance in particular. Subaru of America needs to include a hard copy of specific installation instructions in the box rather than a sticker on the box instructing mechanics to access it online. Give your dealerships service departments a point of reference rather than make them look for it. That would save time, uncertainty, and could prevent customer service problems like this from happening in the first place. Thank you for restoring my confidence in Planet Subaru of Hanover, MA!”
Address: 775 Washington St, Hanover, MA 02339, USA
“Great experience from beginning to end. Bob was easily the most real and transparent salesman that I've dealt with. Very honest and up front which goes a long way. Fair with pricing and very knowledgeable regarding their selection of vehicles. I'd go back in a heart beat. Thanks to them I've got the Jeep I've been dreaming of since I was a kid! Great place!”
Address: 7931 Blondo St, Omaha, NE 68134, USA
“Best haircut in town!! Personal service with a smile and they always remember my son's name.”
Address: 952 Washington St, Hanover, MA 02339, USA
“The guys, at least the ones I have dealt with, are personable and knowledgeable. When I ordered a part online to pickup in-store it was ready when I got there.”
Address: 972 Washington St unit b, Hanover, MA 02339, USA
“Excellent Honest Value... Had my Brakes done there after my dealership sent out a coupon and classic Bait & Switch. Didn't honor there price.. which was higher than Lou's! Lou's had Great value and quick service in less than an hour too. Brandon was honest and helpful.. again.. Found our new shop for all our family cars! Go Lou's!”
Address: 1775 Washington St, Hanover, MA 02339, USA
“We signed up for the Master Service Plan to keep our washer/dryer in good working order. Since we're moving soon we decided to get them checked out, and we got an appointment the very next day! The tech was courteous, timely, and professional. We're happy :)”
Address: 1335 Washington St, Hanover, MA 02339, USA
“Got 2 flat tires down the street at 4pm on a Sunday. Don was super helpful and had me back on my way in an hour, right before he closed. Great experience, will be back!”
Address: 1376 Washington St, Hanover, MA 02339, USA
“The staff at the Hanover location were very helpful, nice, and didn't try to up sell me on anything. Prices were also comparable to what I saw online. For someone who isn't a car guy, the whole process was about as seamless as I could have hoped for. I was in and out in under 10 minutes.”
Address: 1340 Washington St, Hanover, MA 02339, USA
“I needed a new screen for my ipad 2. I was told it would take a few days, which was fine with me. one of the guys called me the next day to tell me it was all set. that was a fast turn around time. i was very happy with their service and will recommend them to my friends.”
Address: 2144 Washington St, Hanover, MA 02339, USA
“A wonderful, easy and no-pressure purchase experience! Called in on a certified Range Rover I saw online, confirmed its availability and was able to drive off in it that very day! We worked with Brendan and the finance guy John. They made it easy and worked with us on the price and our trade. They made our time and money feel valued.”
1 million customers
find businesses on BusinessYab every month.
500 businesses
join BusinessYab every day.
BusinessYab helps you…