Address: 60 River Rd W, Berlin, MA 01503, USA
“This is a very nice hotel. We reserved a one bedroom, two queen bed suite. The room was a good size, and had some nice features, including blackout curtains. I believe we were put in a handicapped accessible room, because the bathroom was absolutely huge, and had multiple shower heads in the tub. There were some cosmetic deficiencies in the bathroom, with some wall mounted accessories were showing wear and tear. The lobby had a nice open area where we could eat and hang out as a group. It also has a nice patio area where we could sit outside. The only thing missing was a fire pit on a chilly night. We were in town for a U16 hockey showcase. Unfortunately, the showcase organizers did not have a finalized schedule until Wednesday, so many of us were forced to cancel the third night of our reservation. Because of the cancellations, the front desk could not accommodate the late checkouts we had requested. Management was not open to the logic that if the night was canceled at check-in on Friday and the late check out was also requested during check in, the room could not have been rebooked already (front desk said they were sold out for Saturday, so the couldn't honor the request)”
Address: 60 River Rd W, Berlin, MA 01503, USA
“Great hotel! Have stayed there both times working out of town. The entire staff were very knowledgeable and excellent people. There’s an indoor pool and outdoor half court basketball court. Laundry is also available for a nominal fee or you can have it dry cleaned. There’s a pantry downstairs with all your personal needs and breakfast every morning as well as an evening social Mon-Thurs. Rooms are really spacious and comfortable.”
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