Address: 3545 Elizabeth Lake Rd, Waterford Twp, MI 48328, USA
“I am impressed. With that said, I am a very hard person to impress; but the folks at Cycletherapy Bicycles are the last of a dying breed. Their attitude, knowledge, facility, inventory, pricing and friendliness are unmatched by any other local bike shop that I have been to. No pushy sales, no condescending vibes, this place was awesome. After buying several bicycles over the past couple months from other stores, I am kicking myself for not coming here sooner. 100% worth the drive, will definitely be driving past the other 6 or 7 cycle shops to get back to here. Thank you for the great experience, you treated me the same way I treat my clients - with respect and full transparency.”
Address: 239 E Walled Lake Dr, Walled Lake, MI 48390, USA
“On June 2nd was up from Tennessee to visit family and take several organized and scheduled long distance rides. After the first ride on the 2nd my Raleigh bike's rear tire went flat. As I got to the hotel late most bike shops were closed. The one which was open gave me a 10 day estimate to fix my flat. The hotel desk clerk suggested calling the Pedego shop in Walked Lake which I did the following morning at 8 am. Told them of my dilemma and that I needed to be at the next ride in Rochester by 11 am. They advised to bring the bike in. The gentlemen who took care of me were fantastic. Went to the front of the line. As he did not stock my tire size he actually disassembled bike from the sales floor and removed its tube to use in my bike. He also adjusted the brakes, trued the wheels and gave the bike an inspection at no charge. They also let me plug in my wife's electric bike to charge the battery. These guys provided great service and got me back on the road in 45 minutes for a reasonable price. Nice job, you both saved the day. Tim C Knoxville, TN”
Address: 44225 W 12 Mile Rd, Novi, MI 48377, USA
“I went to the Novi location today and the two young lady cashiers were incredibly helpful. I bought a baseball mitt, a softball mitt, an umbrella, and a Mountain Dew (20 oz.) and a Propel (kiwi strawberry) for my daughter. The umbrella did not have a tag on it so there was some concern about how much it cost. I realized that I had not actually opened the umbrella to see if the tag was caught up inside the umbrella (though I had removed the cover but did not find the tag directly under the cover). I mentioned to the cashiers that I had not actually opened the umbrella to check for the tag. One of the cashiers did not want to open the umbrella, so I offered to go back to the rack and check other umbrellas by opening them. The other cashier kindly said that there was no need to do that but she would figure it out without having to open other umbrellas. She looked up the price of the umbrella on some electronic device and was able to find it that way (the drinks rang up just fine, and so did the mitts). She kindly verified the perceived price of one of the mitts. Once all of the confusion about the umbrella price was cleared up, the cashier also explained some useful information about the rewards program and a little about a credit card, and some differences therein. She seemed very knowledgeable about the reward program and her expertise really shined through. Very nice understanding of the program, ladies. Nice job.”
Address: 60 S Main St, Clarkston, MI 48346, USA
“Experienced people to help you get the right bike for you. Extremely helpful.”
Address: 21061 Haggerty Rd, Novi, MI 48375, USA
“Very helpful staff. Not crowded at all.”
Address: 23822 Village-House Dr N #8a, Southfield, MI 48033, USA
“Brian was very helpful and nice he helped pick out the perfect bike for my daughter’s 8th birthday present!! He also suggested we teach her to ride without training wheels on a tennis court. We took her to the courts and had her riding without training wheels in less than 20 minutes with zero falls!”
Address: 24436 John R Rd, Hazel Park, MI 48030, USA
“Patrick are Mark are the best. Fast and friendly service switching out an inner tube. Now I also know that inflation top offs are normal too.”
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