Category: | Health, Store, |
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Address: | 6770 Stillwater Blvd, Stillwater, MN 55082, USA |
Postal code: | 55082 |
Phone: | (800) 767-7268 |
Website: | http://popsdiabetescare.com/ |
Monday: | 8:00 AM – 2:00 PM |
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Tuesday: | 8:00 AM – 2:00 PM |
Wednesday: | 8:00 AM – 2:00 PM |
Thursday: | 8:00 AM – 2:00 PM |
Friday: | 8:00 AM – 2:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Edited to 5 ⭐️ 3/27/23.
After contacting customer service, I was contacted swiftly and found out it was totally user error on my part. The agent was very professional and ensured me that their customer service team is pretty solid! Thanks, Janet!!
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I decided to give the company another try because the product surpasses the others that I’ve tried. Unfortunately, I tried logging into the app and it said I wasn’t an active Rebel with a number to call. I logged into my account on Shopify and my subscription is still active. Again, the app and Shopify are not talking to each other.
Additionally, it’s after 10pm on a Sunday. Providing a customer with only 1 method to access their account is inconvenient. The reset password button works perfect so I was able to reset it and do an emergency test. I emailed, texted, and left a voicemail. I’ll update once I hear back.
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This review is solely based on my experience with their systems/customer service. The product itself is convenient and innovative.
There seems to be 2 different sites. 1 where you can purchase the kit and another one for the subscription (Shopify). The two do not talk to each other. I contacted support in the app to cancel my subscription and nothing happened. In the meantime, I get charged again BUT I never received another shipment. I was told the subscription is automatic regardless of whether you place an order. I thought the you get a new order every time you are charged. Not the case.
I was finally able to cancel my subscription AND they still charged me a month later! How is this even a thing? I received the cancellation email on September 19th and was charged on October 5th.
Every time I tried to chat after I got off of work, they were offline. So I woke up this morning to try and catch them before work and no one is responding. There’s no auto message that tells you that you are in queue or that they’re offline or anything. It’s just blank.
For these reasons I don’t recommend this product. At least not if they stick with their broken subscription model. Their customer journey needs serious revamping. If they put their product in stores, I’d gladly purchase , but their customer service and systems are lacking.
Absolutely love the meter! It’s very easy to use! I’ve used many meters but this one is by far my favorite!
I use Pops Rebel and Mina daily to manage my Type 1 diabetes. I fully trust the accuracy and reliability of this meter with my own life when I make my insulin dosing decisions. Pops' convenience and ease of use has allowed me to better control my glucose with a one point drop in my A1c down to 6.0.
Pops diabetes goes above and beyond with their customer service. They have hands on support and guidance and even will help you if you’re scared because it’s your first time finger pricking. I would recommend to anyone! Also FUN packaging :)
We found Pops Diabetes Care to be a cutting edge tool that has offered a much easier method of testing than other diabetes management systems. The app is engaging and increases communication to their loved ones and physician." ... + 1 (800) 767-7268. Email: General. hi@popsdiabetes.com . Support. supportsquad@popsdiabetes.com. Locations ...
+ 1 (800) 767-7268. Email: General. hi@popsdiabetes.com . Support. supportsquad@popsdiabetes.com. Locations: Minneapolis, MN Sunnyvale, CA. ... MINA™ and all related logos and associated trademarks are proprietary to Pops Diabetes Care, Inc. and may not be used without written approval.
We'd love to hear from you. Say hello using the contact form, or give us a jingle or text! Email Us hi@popsdiabetes.com. Mailing Address 6770 Stillwater Blvd, Suite 200, Stillwater, MN 55082. Call UsToll Free - + 1 (800) 767-7268. Hardware & App SupportPhone - + 1 (800) 767-7268 Email - supportsquad@popsdiabetes.com. Untitled*.
+ 1 (800) 767-7268. Email: General. hi@popsdiabetes.com . Support. supportsquad@popsdiabetes.com. Locations: Minneapolis, MN Sunnyvale, CA. ... MINA™ and all related logos and associated trademarks are proprietary to Pops Diabetes Care, Inc. and may not be used without written approval.
If you're having trouble managing your diabetes, Pops Diabetes Care is here for you. Our cutting-edge diabetes management solution combines traditional glucose monitors with the convenience of carrying a smartphone in your pocket. ... + 1 (800) 767-7268. Email: General. hi@popsdiabetes.com . Support. supportsquad@popsdiabetes.com.
Check Address, Phone, Hours, Website, Reviews and other information for Pops Diabetes Care at 6770 Stillwater Blvd, Stillwater, MN 55082, USA.
Pops Diabetes Care at 5600 Memorial Ave N, Oak Park Heights, MN 55082. Get Pops Diabetes Care can be contacted at (800) 767-7268. Get Pops Diabetes Care reviews, rating, hours, phone number, directions and more.
Pops Diabetes Care, Inc. is a medicare enrolled Durable Medical Equipment & Medical Supplies Supplier in Stillwater, Minnesota. It is located at 5600 Memorial Ave N, Stillwater, Minnesota 55082. You can reach out to the office of Pops Diabetes Care, Inc. via phone at (800) 767-7268 .
Phone : 800-767-7268. Claim This Business. https://popsdiabetes.com Hours: Monday : 8AM-2PM: Tuesday : 8AM-2PM: Wednesday : 8AM-2PM: Thursday : 8AM-2PM: Friday : 8AM-2PM: Saturday : Closed: Sunday : Closed From Pops Diabetes Care: "Pops Diabetes Care is more than just a glucose monitoring system. We liberate those with diabetes by ...
Pops Diabetes Care, Inc. (trade name Pops Diabetes Care) is in the Prepackaged Software business. View competitors, revenue, employees, website and phone number. The Most Advanced Company Information Database Enter company name. Op. city,state,zip,county . Enter company name. Op. city,state,zip,county ...