Address: 8308 NW Prairie View Rd, Kansas City, MO 64151, USA
“My husband and I have been customers of this bank for over 10 years. The vast majority of our time has been pretty uneventful which is a good thing. We get quick efficient service. The tellers are always personable and ready to answer any questions we have. Recently we had an issue occur in our family and our daughter was hospitalized. With extra expenses our checking account got seriously out of control and we were assessed (rightly so) several overdraft fees. When I called and asked for a little help they were very gracious and waived a few of the fees and were very kind and patient in listening to our situation. They went above and beyond however by sending a personal card to our home signed by many of the employees from our Zona Rosa branch wishing us well. Even the smallest gesture makes such a difference in a trying time. I can't thank them enough for just being kind. Rebecca Enna”
Address: 9060 NW Skyview Ave, Kansas City, MO 64154, USA
“The staff here was super nice and helped me to have a speedy transaction with them so I could get in and out really quickly!”
Address: 7012 NW Barry Rd, Kansas City, MO 64153, USA
“I've banked with them for over 10 years and they've always been more than helpful. They're diligent to protect you from crazy fees instead of happy to charge you for as many fees as possible. Love this bank!”
Address: 8351 NW Prairie View Rd, Kansas City, MO 64151, USA
“The staff at this branch are the best by far. Megan was the first person my mother and I worked with and we have not stopped going to this location or seeing her ever since. My mother had some interesting issues with her accounts and Megan was able to be compassionate, thorough and helpful. Megan also helped me with handling my father's estate. She is truly a gem. I hope upper management knows how much customers return just because of the level of customer service that she and others like Ben and the rest of the staff provide!”
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