Address: 7474 Towne Center Pkwy #127, Papillion, NE 68046, USA
“Vince at Kay Jewelers is always amazing at helping me when I walk into the store. He’s kind and greets me with a smile every time. Vince suggests things when he knows I’m looking for jewelry advice or I ask him, but when he knows I’m just in for my 6 month wedding ring cleaning, he doesn’t hover or hound me or anything for sales. (Never does anyway) He’s so knowledgeable and has expert advice as well. He invited me to Kay Jewelers event in October to create the perfect ring I’ve been wanting with my extra diamond and I can’t wait for help on designing it! Highly recommend Kay Jewelers and especially Vince. I’ll wait for him to be available when I’m there.”
Address: 7603 Towne Center Pkwy, Papillion, NE 68046, USA
“Nice store. Clean and well stocked. The doors are automatic and there is handicapped parking in front of the store. It was not busy on a Tuesday in September. Oh, and they are hiring.”
Address: 7735 S 134th St #101, Omaha, NE 68138, USA
“A huge thank you to Ryan G. At Artic Buffalo customer service. First, I have placed several orders with this company and they have been accurate and shipped promptly. Today I placed an order but forget to enter the discount code. I sent an email to customer service and with in 15-20 minutes I received a reply from Ryan who advised the discount code would be applied to my purchase. He also took time to let me know the refund might take a little time to show up. Thank you again for great service. This always keeps customers coming back. Robert”
Address: 7751 Towne Center Pkwy, Papillion, NE 68046, USA
“I was fairly disappointed that it is a masks suggested building, not a mask required building. The number of people wearing masks was about 1 and 10 compared to the others that were not wearing mask.”
Address: 6905 S 84th St, La Vista, NE 68128, USA
“This store is a treasure. The inventory spans interests from young to mature; beginner to experienced; and personalized to general gifts. They understand one version, one type may not be the best choice. Large store so plenty if room to shop distant from others. Staff is helpful and store is welcoming.”
Address: 10531 S 15th St #101, Bellevue, NE 68123, USA
“I ordered my wedding ring through them and it turned out amazing, exactly the way I wanted it. I have put on some weight and my ring was no longer fitting me so I went to have it resized. It seemed great at first, I was told it would be done in about a week and they would give me a call back to come pick it up. I waited a week and 2 days before trying to call them but no one answered. I tried to go to the store that I dropped the ring off at and they had changed their hours but it wasn’t posted on the store. I went online a found they had posted there that their store hours changed dramatically. I filled out the online contact form and waited for a reply. I was told they hadn’t even gotten to it yet but it would be done the following week on Wednesday and I would get a call. I waited until Friday the following week and called them to find out what’s going on since I still hadn’t been contacted about the ring being done. I was told it had gotten done and I could pick it up the following week. This is also when I was informed that the resizing was going to cost $60. This is 3 weeks after I originally took the ring in and told a week. I had to initiate every contact when they told me they would let me know. They made a wonderful ring that I am very happy with, but their customer service leaves much to be desired. Update: I talked to the owner and he saw that the communication had broken down. He promises to take steps to improve and I feel he was genuine. He made it better and they did a great job resizing the ring. I’m happy with the ring, and I believe the apology about the communication. I would definitely bring my business back. I respect when someone has the character to admit they messed up and would fix it to make it better.”
Address: 219 W Mission Ave #223, Bellevue, NE 68005, USA
“Such a warming welcoming visit!! My husband and I went in to size and connect my rings. From start to finish we were both amazed with the selection of jewelry, overall knowledge and advise as well as exceptional customer service. They were so great my husband even surprised me with a gorgeous new pair of earrings when he went to pick up the rings (: thank you, Erwin’s Jewelers!!”
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