Address: 1414 Grand St, Hoboken, NJ 07030, USA
“Update: there will be a full refund and I've changed the star rating from 3 to 4. It could have been a 5 if they refunded sooner. The jury is still out on this one. Like the other family that received a $4000 voucher, we have a $1650 voucher which is non-cancellable and non-amendable. I'm in the travel industry myself, we have fully refunded all of our clients (or give them a voucher with 10% extra credit). It was a big surprise that Dharma did not and that it puts such strict rules on the voucher. In Covid times, we have a hard time getting to the US from the EU due to changing restrictions, which means you have to book flights on very short notice. (expensive) Then you have to hope that Dharma is available. If you book ahead, you run the risk that you can't fly (airline would give a voucher) and loose the Dharma credit. On top of this, the voucher expires June 2022. I wish they'd just let travelers chose whether to be refunded, or give them full flexibility with the voucher (CXL, amendable and no expiry date). Small price to pay, if you already cashed the money, right?”
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