Address: 6801 Brecksville Rd #10, Cleveland, OH 44131, USA
“First impressions matter when choosing a hospice company. I called to speak to a liason on behalf of my mom a Cleveland Clinic pt. The lady who answered the phone lacked empathy and had no customer service whatsoever. 6 hours ago she told me, Our staff is very busy they will call you back when they can (unprofessional response). I still haven't recieved a call back regarding my mom. I called another hospice company who responded promptly (within an hour) and with compassion who we will move forward with.”
Address: 6571 Brecksville Rd # 2, Cleveland, OH 44131, USA
Address: 10107 Brecksville Rd, Cleveland, OH 44141, USA
“My mother has lived in the memory care side of Milestone for a little over two years now. There have definitely been challenges during the pandemic and a lot of turnover the past year, but things have stabilized the past few months and I am hopeful that things will continue to improve. The staff treat my mother very well and she feels safe. This is what is ultimately most important to me.”
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