Address: 11261 Williamson Rd, Blue Ash, OH 45241, USA
“Always the best lumber and trim very good personal service”
Address: 11271 Williamson Rd, Blue Ash, OH 45241, USA
“The customer service goes above and beyond! Definitely getting ALL batteries here in the future! Such helpful folks!”
Address: 11367 Williamson Rd, Blue Ash, OH 45241, USA
“I received this as a gift. After trying to install I found that the spit rod was not long enough to engage with the motor. So I mistakenly ordered a different bracket for $14. After carefully reading the instructions, I realized it wasn't a bracket problem but I had the wrong spit rod. Well Okay, I ordered the bracket I didn't need, my bad. I then wrote an email to OneGrill asking what spit rod I should order, perfectly willing to spend another $30 for the mistake of my gifter and me. An hour after my email, I got a phone call from Brian. He asked me if I had the original order number and I explained it was a gift. He then said let me check and asked if it was a gift from my my son (same last name). He found the original order. He explained, m spit rod was for a two burner grill, I needed a 3 burner grill, and he would just ship that out no charge, no need to return the original rod. The next day Brian called and said, I noticed you ordered a bracket, do you still need that? I said, no, please cancel but keep the money, he said we don't work that way. The product works great, was easy to install. But the customer service is amazing!”
Address: 11363 Williamson Rd, Blue Ash, OH 45241, USA
“Don't discount this business! They're a family owned/operated business with QUALITY electricians. It is so hard to find good work any more. Brad arrived promptly at my house and thoroughly explained the work that needed to be performed on installing my lights and switches. He was very knowledgeable. I've seen a few reviews where people didn't have calls returned, just call them back! I'd take quality work any day over investment in administrative staff.”
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