Address: 11808 Hamilton Ave, Cincinnati, OH 45231, USA
“The receptionist was very very nice,, it was my first time going and I have a big senior dog and he seemed to like them as well,,, he had to get his nails trimmed and they did a really good job at trimming his nails,, and they made sure to be very careful with my old man😊 and diagnosing his problem,, we will return”
Address: 11808 Hamilton Ave, Cincinnati, OH 45231, USA
“This place should have 10 stars truly! Why they only have 3 stars is beyond me. Because let me tell you, I have never encountered such wonderful, kind, and absolutely amazing staff in my entire life! I made arrangements way back in March to have my dogs boarded for Memorial Day while we took a family vacation. (Animal Ark) I specifically asked them at the time I made reservations what vaccinations my dogs (3 dogs) would need. I was told specifically a rabies vaccine only. So I went and had that taken care of way back in mid April. So I showed up today to (Animal Ark) to drop my dogs off. I was told they needed two other shots before they could be boarded there. Was basically called a liar to my face and that they would never tell my anything like that. They closed at 4, it is a Sunday holiday weekend on top of it. I had 3 hours to try to find someone who would give my dogs these shots or my whole non refundable vacation would be going up in smoke! I called like 20 vets and no one could get us in. I was ready to give up. Then the very last call I made which was to TLC Pet Care Center on Hamilton Ave. Not only did they get us in, but they stayed open and waited for us when they had just closed for the day. The staff was so kind, understanding, and accommodating! I found out they also offer pet boarding and I would have just went ahead and boarded my dogs with them had I known prior and hadn’t already made arrangements somewhere else. I truly can not say enough kind and wonderful things about this place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
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