Address: 301 N Leavitt Rd, Amherst, OH 44001, USA
“The customer service was excellent and they were very efficient. But I would like to know why you should be charged for things you have no control over? We were driving on the turnpike and a rock hit the lower area of the driver side of the windshield and put a small hole in it. Obviously that was something out of our control but we were charged for it.”
Address: 33666 Lear Industrial Pkwy, Avon, OH 44011, USA
“My car rental was great that's not what this review is about I have gotten cars from Enterprise here in Avon a handful of times and I've really never had a problem until now. I am a handicapped driver so I need adoptions in my car when I called up to Avon a month prior I thought everything was done 4 days before I got my rental I was given a phone call saying I needed to call corporate because they needed to confirm stuff for my adoptions. Okay not a big deal but wish they would have told me the first time instead of having to make an extra phone call the day of my rental I got in the car there was not even 2 gallons of gas left in the car the car was dirty and later on that day all four tires were 10 lb under the suggested tire pressure. It was my understanding that before cars go out especially for people who have adoptions that a once-over is conducted to make sure that the car is in proper working order that includes air pressure in the tires. Am I nitpicking possibly but there are things that I think that should be done before every car goes out to make sure that there are no safety issues”
Address: 588 Moore Rd, Avon Lake, OH 44012, USA
“Personal Travel has provided me with years of excellent, individualized assistance with my travel needs. They always find the best arrangements for me and they do it with patience and expertise. I have a disabled daughter who has difficulty traveling alone, but Personal Travel has always found the right help for her. If there is a problem, they are only a phone call away to help make things right. In this post-pandemic time of uncertain schedules, costs, and regulations, Personal Travel always insures that I have the best information. When things are ambiguous, they explain the reasons. That is the most outstanding service we can have! I refer my family and friends to Personal Travel Corporation whenever they need to make travel arrangements, and I have never regretted it. They make a stressful process actually enjoyable. Six stars if I could!!”
Address: 19811 Colima Rd #200, Walnut, CA 91789, USA
“Coming back from Minnesota from a last-minute vacation, I forgot to book a rental car to drive back to my house in Westchester. I looked at Enterprise and various other agencies but all of their fleet vehicles were checked out. Fortunately, I was able to able book a car through Reach Rentals through a referral. The process was simple and sweet, thanks for the help.”
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