Address: 125 N Broad St, Fairborn, OH 45324, USA
“Not sure how people are having bad experiences? I literally walked in 2 days before my actual rental reservation and walked out with the car the same day of course I was charged for the extra time but still none the less I was in and out within 5 minutes with the keys in my hand. 10/10 will rent again from enterprise.”
Address: 4125 Lincoln Way E, Massillon, OH 44646, USA
“The rental process was smooth as arranged with my insurance company. Louis was helpful in getting me into the vehicle that was right for me. I was also able to leave the vehicle at the body shop to return it when mine was done getting repaired. The rental vehicle was perfect and everything worked perfectly. I will use this Enterprise location again if I ever need one again.”
Address: 2230 US-35, Beavercreek, OH 45434, USA
“I cannot say enough positive things about the staff at this location! They went above and beyond to accommodate me from our very first interaction. I needed to rent a car because my personal car is getting a repair, they allowed me to pick up my rental Monday morning almost 3 hours early so I didn't have to miss any more work. On Thursday they called me to notify me that the car I was renting had hit a certain mileage and they were going to take the car off the lot, and asked me to bring it in to be put in a newer car. I had absolutely no problem with this as I drive A LOT for work, and have the car reserved for two weeks. I was able to swap out the cars today (Friday), and was given the choice between two cars, and they had me ready to go in five minutes. Now, I got 10 minutes down the interstate and just absolutely did not like how to car drove, and I want to make it clear that the car was in perfect condition and there was absolutely nothing wrong with the car itself, it was just a personal preference of how the car handled. I brought it back and asked if there was any way I could be put in a different car, because as I stated I drive so much for work, I just wanted to be comfortable with the vehicle I was driving. Kiara is the employee who has helped me most throughout the process, and I cannot describe how amazing her customer service is. She gladly switched me into another vehicle, again in less than five minutes I was out of there! There were a few other things along the way that they accommodated for me as well, but seriously, this is the best location I've ever been to!”
Address: 1096 W State St, Alliance, OH 44601, USA
“I had a great experience while renting from Bedrock. Sam was very helpful with walking me through the rental process and car selection for my needs. Overall, Bedrock provided an excellent hassle free service. I will most definitely return if I ever need another rental. Thank you!”
Address: 8211 Market St, Boardman, OH 44512, USA
“They are so professional and very nice and understanding. I love their beautiful cars as well. I haven't been there in a couple of years, but if I ever need a car, Enterprise is the ONLY place that I will go to! Everyone there is AWESOME! 👍🏾”
Address: 406 N Lake St, Madison, OH 44057, USA
“The ladies here were a pleasure to work with. Extremely easy to understand the preceedure of it all. They double checked the car for cleanliness before we left. The only issue I had was knowing where the weekend or after hours key drop off was. For future reference, Pikes next door and Enterprise share a key drop box.”
Address: 301 N Leavitt Rd, Amherst, OH 44001, USA
“The customer service was excellent and they were very efficient. But I would like to know why you should be charged for things you have no control over? We were driving on the turnpike and a rock hit the lower area of the driver side of the windshield and put a small hole in it. Obviously that was something out of our control but we were charged for it.”
Address: 1780 N Main St, Orrville, OH 44667, USA
“Just wanna shout out to these guys, They made what I would call a miracle happen getting me in my ‘23 F600, called Thursday and drove it home Friday, way more to the story but they made it happen and as a small business owner They saved my 🍑 !! Thanks fellas! and I better not forget ladies lol”
Address: 300 W 8th St, East Liverpool, OH 43920, USA
“The owner is a very reasonable person who is considerate and friendly!”
Address: 1323 Wilmington Ave, Dayton, OH 45420, USA
“I love this location. I travel 50 miles to skip hundreds of rental places because I’m very happy with how they treat me and I feel valued when I come here. It’s wonderful here. I recommend everyone rent from this location if you want the best customer service and top of the tier vehicles.”
Address: 1612 Tuscarawas St W, Canton, OH 44708, USA
Address: 1323 Wilmington Ave, Dayton, OH 45420, USA
“Listen I have no idea why people gave this location bad reviews but me & my wife Stephanie was just in and got a vehicle for a week. They was VERY NICE AND RESPECTFUL. Gave us a free upgrade because our requested vehicle wasn't available. It was clean smelled good like a new vehicle should was on full tank. No problem at all. When returning it we was greeted and again nothing but respect. Our experience here was great. Our experience at the airport in the past was horrible. I 100% recommend this location for your rental car needs. Thanks for making it easy and we will be back there to do more business as needed.”
Address: 4106 International Gateway, Columbus, OH 43219, USA
“Great car. Drove in snow for the first time. I was nervous but it handled well!! Loved all the warmers :)”
Address: 2143 Claremont Ave, Ashland, OH 44805, USA
“Originally had difficulties at the Mansfield branch, so I decided to give Ashland's location a try. The service was fantastic, was treated with respect like a human being. My vehicle was clean & in wonderful condition. I needed a vehicle after my accident & they helped. Thank you !”
Address: 554 Water St, Chardon, OH 44024, USA
“I've rented cars in a lot of different cities from different companies, and renting from this Enterprise as a part of my Progressive claims expeience was the most simple and fast. The staff was all friendly, helpful and professional. Rented Toyota Highlander.”
Address: 760 Columbus Ave, Lebanon, OH 45036, USA
“I didn't understand a charge and they refunded it. Not all companies do that but they realized I was confused about the bill, and agreed to take care of it. Also, another time, they were nice enough to give me a lift home when I had no other way. They went above and beyond; excellent customer service!”
Address: 5590 Cleveland Rd, Wooster, OH 44691, USA
“Everything went well. The car was reasonably clean. Everyone was very friendly and easy to deal with. The only thing I didn't like was when I asked about the extra insurance option. It was more than I wanted to pay so obviously they tried to sell it to me. I don't blame them. But ... one of their main selling points was the loss of use charges that would be incurred if something were to happen to the car I was renting. These could be over $100 per day while it's in the shop being repaired. I still decided to pass. After talking to my local insurance agent I was informed that they have an agreement with Enterprise to not charge their customers loss of use. Overall a good experience though.”
Address: 5430 Lauby Rd, North Canton, OH 44720, USA
“Will use Budget again, vehicle was excellent, had no problems, except there was one person at the desk, and five people in line to get rental cars. It took just a little bit longer than normal, but otherwise good service.”
Address: 146 N Fulton St, Wauseon, OH 43567, USA
“The process was simple and fast. Everyone was extremely professional and nice. The vehicle was very detailed and clean. I really needed a vehicle that day and you guys really took care of me. Im more than happy with this location and their employees. Id give you guys 100 star rating if I could.”
Address: 2301 N Marginal Rd, Cleveland, OH 44114, USA
Address: 1419 Business Center Ct, Dayton, OH 45410, USA
“I needed transportation for my non-verbal, wheelchair bound uncle to his church for his wife's funeral. The driver was able to pick him up from the nursing home and was very kind and courteous to him (I was on the phone with him at the time to approve with the nursing home). He arrived on time for drop off and pick up from the location. What more can you ask? This was the only highly rated company that answered the phone to schedule of the three I tried to contact. I would use them again.”
Address: Akron, OH 44320, USA
“Just recently needed a rental while my car was in the shop and Merit made it easy for me. It’s definitely convenient if you don’t have a credit card and cheaper than other rental places. Never had a problem. Ericka makes the process easy and she is so nice and side note gives good advice lol. Will definitely be back when I need a quick rental.”
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