Address: 245 Lafayette St, London, OH 43140, USA
“I factory ordered a 2024 Wrangler in July 2023 and took delivery in February 2024. Although there were issues along the way, London CDJR has so far taken care of me well; I'd be happy to recommend them. My experience in short below: London CDJR Experience - This dealership is an example of how a car buying experience aught to be. They were able to commit to no "typical" dealer stuff (nitrogen tires, undercoating, tint, floor mats, etc) on factory order, which I can't say about other Columbus dealerships. I paid for tax, title, loan origination, and a doc fee. Finance talked about extended warranties, I declined, and that was it. When signing, I was in and out in 2 hours. I can't speak for trying to haggle, but when paying Factory Wholesale Pricing minus two FCA incentives, everything was butter smooth. Brian Conn, my salesperson - He has been incredibly helpful from day one. He is knowledgable and personable without any hint of sales pressure; he seems to be a very honest guy. He's worked with me to fix more than one issue post-purchase, which as far as I am concerned, is above and beyond compared to Brian's peers in the industry at large. If I buy another FCA product it will be from Brian. Management, Evan and Brian - I was owed $1000 back from a refundable deposit with the previous owners (Ken Ganley Auto Group). It took a couple weeks and a few trips to the dealership but I eventually got this money back as they promised. I could see someone getting pretty frustrated with this wait but I do appreciate Brian reaching out to the old owners and Evan coordinating schedules to get me the check. I would have preferred if this deposit was rolled into my down payment, but I don't expect this to be an issue with future customers. Overall I think they handled it well for not knowing all the information at the get-go.”
Address: 255 Lafayette St, London, OH 43140, USA
“I had a problem with my vehicle, everywhere was booked, and they were able to get me in. Made sure to let me know that they were unsure when it would be done, especially not knowing at the time of what the issue was. I appreciated that. John was very respectful and nice and sweet to my daughter. I appreciated everything they did and how quickly I got my vehicle back.”
Address: 239 Lafayette St, London, OH 43140, USA
“Lisa and Lindsey are completely awesome! I've had several issues and they're always understanding and welcome me back with open arms. They really go the extra mile to put you in a car you love and can afford while being respectful, professional and just all around good people! can't recommend these ladies enough!!!! If you're in need of a new vehicle please go and see them..they really do put good people in good cars!”
Address: 196 E High St, London, OH 43140, USA
“I got my first car today from him and it was great! Chris Calland is a very nice guy, very honest, and is just over all to talk to. It worked so well! I highly recommend!”
Address: 238 Lafayette St, London, OH 43140, USA
“We are so happy we found specialty outdoors. The people are so friendly down to earth and helpful. There sales,parts,and service departments are great!!”
Address: 196 E High St, London, OH 43140, USA
“Had a great experience with my purchase I highly recommend them”
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