Address: 525 PA-100, Bechtelsville, PA 19505, USA
“The used truck I was interested in was detailed and waiting near the front of the dealership when I arrived. In addition, the Jeep I drove to the dealership (not for trade-in) started making a noise on the way there and they assessed it at no charge while I was at the dealership. The sales person, Andrew, was ready to meet me and was very professional and informative. He seemed honest and open, sharing the Carfax, details on repairs that had been completed at the dealership, and even mentioning that the vehicle had to be jumped after sitting for about a week. He was willing to work with me, at least to some degree, on price or changes (new batteries or block heater, repairing ding) that would otherwise require additional investments on my part. Frustratingly, when he “took it to his manager” there was little to no flexibility. Rather than negotiate in any meaningful way on the vehicle, the manager tried to sell me another vehicle that he thought “would be better for me”. I found this frustrating and off-putting. Though I had driven over an hour to get there, I went home without a truck. I later negotiated an acceptable deal over the phone with the original sales person on the used vehicle that I was originally interested in buying. That same salesman delivered the truck to a dealership near my home and was gracious and helpful. Overall, I was very satisfied and love the truck.”
Address: 600 PA-100, Bechtelsville, PA 19505, USA
“Just completed my vehicle purchase with Rick @JC Auto Sales. First rate operation, great communication. He had exactly what I wanted on the lot and made the deal work. The vehicle was in excellent conditions and they answered all questions honestly about the vehicle. A real pleasure to deal with!!!!! Thanks Again”
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