Address: 1530 Manheim Pike, Lancaster, PA 17601, USA
“Our experience with Faulkner. BMW as we sought to purchase a new car was superb beginning with the phone call to initiate the process. Each step of the way we were treated with respect and our needs were listened to and addressed. Each member of the team was friendly, and knowledgeable and handled their part of the process with expertise. We are delighted with our purchase and thankful for the stress free transition. We would highly recommend the Faulkner BMW team to anyone looking to purchase a car.”
Address: 1373 Manheim Pike, Lancaster, PA 17601, USA
“Barbara Bauker is the Best! I’m a First time car buyer, from a dealership, and she was so personable. She deserves the best from her employer. Autohaus has one of the best sales reps any dealership could ever ask for. She doesn’t push anything on you. She is out for you to WIN with purchasing your car. Thanks again Barbara!”
Address: 1373 Manheim Pike, Lancaster, PA 17601, USA
“The staff are always friendly and helpful and professional. My 2012 A3 had some warranty work to be done. It was no charge. My seat back came a part. They honored it and fixed it because it was loose when I bought it. Service light was on. Cost? Nothing. Now the car runs better than new. They did not try and up sell or charge me for unnecessary issues. Very pleased customer”
Address: 1705 Manheim Pike, Lancaster, PA 17601, USA
“Just bought a new car from this dealership and couldn't have chose a better place to buy a new car! Bill Pham was super helpful and made things super easy for me to buy a car on a tight schedule. He showed that he truly cared about my purchase and took the time to make sure I was comfortable with my car when leaving the dealership. Highly recommend!!”
Address: 2665 Lititz Pike, Lancaster, PA 17601, USA
“I was having some serious issues with my Dodge Dakota, steering play and clunking and front suspension rough and clunky. Scheduled appointment online over the weekend. Mike contacted me to confirm appointment, got me in quick. The communication is great. They replaced my intermediate steering column and told me I needed front shocks to solve the suspension issues and gave estimate for repair. I asked if I left it could they get that done the next day? No problem. They also checked other systems and fluids while replacing the shocks. Made recommendation to replace brake and steering fluid soon, which was already on my list for upcoming service. Now my truck rides and steers smoothly, feels like a different truck, couldn't be happier. I trust that these guys will properly diagnose and recommend only the repairs I need, provide accurate estimates and not try to sell repairs or services I don't need. I may use a chain shop for no wait oil changes at times, but for repairs or major services this is the only shop my family's vehicles will be going to. I recommend Mike's Motor Zone to anyone looking for a trustworthy shop in the Lancaster area.”
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