Spring Gate Rehabilitation and Health Care Center

Nice caring staff.

It has been really difficult for me to be in contact with my daddy due to my living in Michigan and the covid-19 virus. Ms. Lakesha Scott patient advocate has been a god send; she assists me in speaking with my daddy on Thursdays due to the no patient visitor rules and I just want to thank her for all that she does not just for me and my daddy; I am sure for all of the patients ........ Ms. Lakesha, mam thank you for all you do you are greatly appreciated.

I would like to thank Mrs. Lakisha Scott for during a wonderful job with the facetime of me and my family member, Since the Coronavirus, Spring Gate facility has been closed. My love one been in Spring Gate for a year and we miss her.

Since Mrs. Scott has been doing facetime, she ensure my love is camera ready by, make sure her face is washed, head position on the pillow, and body position where my love one can have a great visit. Mrs. Scott keep me updated on the open status of facility. She any question (s) I ask and if she don't know the answer at that moment, she will do her research ion and answer for me on the next visit. I just love Mrs. Scott positive attitude each time I or we facetime with my love one, she will find a way to interact with my love one even though my love can't talk due to the trach, she will blink her eyes, or move her head from side to side or move her mouth. Although, no words come out.
I thank you all for Mrs. Scott and the months she have been doing this facetime. I just want to close by say keep up the Great Job Mrs. Scott!!!

Regards,
Patricia B.
May 18, 2021