Category: | Restaurant, |
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Address: | 4140 Carothers Pkwy #2, Franklin, TN 37067, USA |
Postal code: | 37067 |
Phone: | (615) 599-2424 |
Website: | https://www.sportsbarfranklin.com/ |
Monday: | 11:00 AM – 3:00 AM |
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Tuesday: | 11:00 AM – 3:00 AM |
Wednesday: | 11:00 AM – 3:00 AM |
Thursday: | 11:00 AM – 3:00 AM |
Friday: | 11:00 AM – 3:00 AM |
Saturday: | 11:00 AM – 3:00 AM |
Sunday: | 11:00 AM – 3:00 AM |
Dolan’s was a fantastic experience, with reasonable prices and friendly patrons. We played pool most of the night and the on duty staff were attentive and helpful. Our only issue arose at the end of our night.
One of our group was not paying attention and forgot to leave a tip on his (rather large) bar tab. One of the on duty employees asked if our service was alright and if the server who helped us did an acceptable job, and pointed this out. He was apologetic and fixed his mistake.
The issue that arose for us is that several of the off duty employees were in the group we had been speaking with for part of the night, and an off duty employee by the name of Sarah became openly hostile and told us she would be happy if we left the premises, as these were her friends and none of them wanted us around, and then she promptly walked away with no explanation.
Our bill, nor the amount we may or may not tip, is any of their business, on or off the clock. Furthermore, the manner in which she approached us was unacceptable in representing what had been an otherwise amazing establishment. Another in our group had not turned her bill in, and while we were happy to tip our amazing server, Sarah’s actions could have been a detriment in some people’s eyes.
I found the on duty employee’s actions perfectly acceptable, as she was addressing what could have been an issue with a server, but was actually a mistake on the part of the customer. It was tactful and appreciated, as none of us would have wanted the wonderful staff to feel unappreciated. Sarah’s hostility towards us, with no explanation as to why she had suddenly done so, was not helpful, nor was it respectful. While her intentions were to help her friend, she soured an otherwise pleasant evening, and to be quite honest our bill and tip are not the business of anyone else, especially if they are off duty and drinking or singing karaoke.
Dolan's is a great little bar. I have been here four or five times now. You can smoke inside, their beer and drink prices are pretty reasonable. And they have karaoke on Saturday nights. Good place to have fun. Thank you
Really good chill spot, laid out well. Mark keeps the music going & awesome karaoke. Sheila is absolutely great & attentive. Visited from Arkansas and will for sure go back.
I'm not from this area and I'm harsh on my food reviews, but with that being said. Top 5 best burger I've ever had. Perfectly seasoned, I mean perfectly. . Cool vibe to the place as well.
Was pleasantly surprised when I entered this little hole in the wall establishment. It was a Friday night and they were doing Karaoke. Drinks were strong but prices were a little high. The woman that were in the bar were beautiful and the ratio of men to women was 50/50. Everyone was having fun and no drama. If your in the area I recommend you stop in. Dont know about week days but the weekend was of the chain.