Category: | Car repair, Store, |
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Address: | 3432 TX-114, Fort Worth, TX 76177, USA |
Postal code: | 76177 |
Phone: | (817) 916-0424 |
Website: | https://www.jiffylube.com/locations/tx/fort-worth/3993 |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 6:00 PM |
Sunday: | 9:00 AM – 5:00 PM |
3 things I want from a car shop:
1. Friendly service
2. Quick turnaround
3. Simplified explanation of problems
I’m glad to have tried this Jiffy Lube location, as they satisfied all 3 of these! The shop is well-staffed, the waiting room is clean, and they even gave me a $25 off coupon when I asked if they had any deals going on. I got an oil change and state inspection. Even with a car ahead of mine, the whole process took 30 minutes total, in and out. I immediately went home to grab my second vehicle and came back for the great service.
Like any shop, they will recommend additional services, but it’s a no-pressure conversation where they fully explain why they’re offering it. For example, for my older 2012 Hyundai Elantra they recommended (as does the owner’s manual) an engine flush and fuel cleaner. In contrast, they said my air filters were still in good condition and said there’s no need to replace it.
I think of it like a doctor’s visit for your car. I want them to point out where something can be improved or fixed, but ultimately I choose the “prescriptions” that I want to buy.
All in all, a great experience, I’ll be coming back!
Dylan and Dylan were great. Very kind with a want to assist with your needs. Easy process in and out. A technician forgot to top my fluids during the oil change and they did it without hesitation. Nice job guys!
Had my first oil change service at this location and was beyond pleased with the experience. Tandi provided exceptional customer service, did not try to “sell” me on any item they wasn’t needed, gave me tips on coupons, and was overall a delightful person to interact with. On top of all of this, i might have been there 10 minutes from my pull-in to drive out. Exceptional service!
I went for a quick oil change today and was greeted immediately! Tandi cashed me out and kept me informed on my vehicle throughout the entire process!! She was amazing, truly the best customer service experience I’ve had! Thanks so much Tandi you were amazing!
Been here a few times for oil change and tune up.Always quick, easy and friendly.
Showed me price up front and never pressured me for anything other than I needed. They recommended a few services in the future to have done with estimates and I appreciated that.