Address: 13339 West Rd, Houston, TX 77041, USA
“Definitely some of the friendliest Starbucks employees I've ever encountered! Great tasting drinks every time, very quick drive through, all around excellent.”
Address: 1119, 12655 West Rd, Houston, TX 77041, USA
“Purchased a 2018 CBR650F on Wednesday. Let me tell you today's technology made easier than ever. The bike was ready and waiting for me and the process took less than two hours. The finance manager CHRIS SIDES was very very pleasant and efficient with the process and explained every option I had available. I totally look forward to getting all my service needs there. THANKS AGAIN”
Address: 12655 West Rd, Houston, TX 77041, USA
“12-27-2017 Wednesday While on the road this day (and it's a COLD 41 degrees even here) here near Houston,Texas coming from COLD Chicago and eventually will end up in California, I stopped at this HONDA Dealership called HONDA OF HOUSTON. I wanted some service done on my bike before the year ended and to be/get and be ready for the new year like oil & filter change and other fluids. I told the service Rep (Steve) of what I wanted done. He priced all that I wanted done and gave me an estimated total. He explained how long it would take etc… was very nice explaining etc… showed me to the waiting room etc…. . I did some walking around the showroom and was disappointed that of all the employed personnel that crossed my path, only one spoke to me and had a conversation. He was a salesperson. I walked the whole showroom even slowly going past the front desk where a young person sitting didn't say a thing until I went past and I initiated a hello after I passed her to check if she would greet me. But NO, she only replied after I spoke. She was too deep in her head being down in her book or phone. A slim guy passed me coming from the back desk went directly pass me without saying anything until initiated a hello as he walked past. I was there 2 hours waiting and I thought it was nice of the service Rep (Shannon) to come and check and ask if I needed anything. They started on my bike at about 3:15pm. Steve said at that time that my bike should be ready at 7:00pm. I do not like going into a dealership and hardly any of the employees don't speak to the customers (the customers are the people that cause them to have a job). After still waiting patiently pecking on my phone etc…. the time went fast and next thing I knew is Shannon telling me that my bike is ready. And its way before 7:00. Great!! Although there was no coffee, Steve did offer to go get some and I thanked him. That was that extra mile bit but I explained that he didn't have to go and get any coffee. The service I had done was an oil & filter change, coolant flush, brake flush, clutch flush, final drive oil flush, they discovered that a running rear left bulb was blown and they installed at no extra cost except for the cost of the bulb and did a 50 point inspection. All-in-all, this HONDA motorcycle shop (HONDA OF HOUSTON) I rate a 4 star.”
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