Address: 5607 Bear Paw Cir, Katy, TX 77449, USA
Address: 5502 N Fry Rd, Katy, TX 77449, USA
“I was doing last minute Valentine shopping for wrapping paper, tissue paper, and a gift bag. While I normally love this location for its ease of getting what I need and going on my way, I feel that I have to take away a star because of the madhouse and lack of cashiers that knew how to correctly get customers on their way. First off, I'm handicapped so having at least a front spot is needed. I, and many others, kept having to circle the parking line out onto Fry so that we could get back into the long line awaiting a spot. After about 4 circles, no handicap spot was open, but a front spot was leaving. A young man came out of line to steal that spot. I had to roll down our windows and explain my situation so that he wouldn't floor it and snag it. Then, the store was packed. I got my items and got in line. 2 lines open and they're backed down into the aisles! The person paying ended up being there for like 30 minutes holding up the line over wanting balloons suddenly! They should have told her that she would have to go over where the balloons were being made. Ugh! The manager came and opened another register, but instead of coming and getting us that have been waiting so long, he just announced and, of course, everyone at the back of the line ran over there. When she was through with them, I still hadn't even moved in line so I walked over to her and checked right out. Since I'm disabled with back and hip problems, I was in a lot of pain by the time I left. I had to take my meds and sit in my car several minutes before I felt safe to drive. By the way, the lady checking out that was holding up the line, she hasn't moved when I left. ????”
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