Category: | Store, |
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Address: | 331 N Hwy 146, La Porte, TX 77571, USA |
Postal code: | 77571 |
Phone: | (281) 471-6500 |
Website: | http://www.boatsetc.net/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 3:00 PM |
Sunday: | Closed |
We recently purchased a Sportsman boat and worked with Dylan. We cant say enough great things about Dylan's kindness, professionalism and customer centered attitude. We had some issues with the boat manufacturer that Dylan handled head-on. He came up with solutions and worked tirelessly to get us the boat that we wanted. He communicated consistently throughout the buying process and we always felt that his main goal was to keep us happy and get us the product that we ordered. When dealing with Boats Etc, they make us feel like family. From the sales department to the service department, we have been made to feel that customer service is their top priority. We highly recommend them and would not hesitate to do business with them again.
Ordered a Sportsman Masters 247 from Dylan in October 2022. Took delivery February 13, 2023. Dylan was great to work with, very helpful, and patient. Due to the schedule, there is a few items that need to be addressed when I bring the boat in for 20 hour service. It will be the minor warranty items as well as the full detail he could not get done prior to delivery as he was short staffed. Would I recommend Dylan and Boats Etc? Yes, and I have to several people. The only thing I would caution is to make sure you keep records, as they turn over so many boats, sometimes they confuse customers and what was ordered and agreed to. I ordered the boat with group 31 troll motor batteries, and they installed group 25 or 27. When I realized the error, and pointed it out to Dylan with the emails and order, he promptly addressed it and had it corrected. It was just an oversight due to the volume they handle combined with my special request for larger batteries. But non the less, having the records saved any possible issues from happening.
Loving the new Sportsman, and looking forward to dealing with Dylan and his team again soon, even if it is only for service and parts.
Darrel Owens
I bought a blazer bay from them and I couldn’t be happier! The buying process was very quick and very easy. The customer service was outstanding. I couldn’t be happier with these guys. This a great family owned dealership and it shows. They care about every detail. The customer is their number 1 priority and they go way out of their way to make you happy. I could not ask for a better experience. Great dealership, great people. Me and my family will be buying all of our boats from them from now on.
Dylan helped us purchase our dream boat. He has been a phenomenal support as we completed the purchase and got her on the water. We cannot recommend Boats Etc. and Dylan and his whole crew enough.
Wonderful experience here trading in my boat for a new blazer bay. Dylan was very timely in the entire process and extremely honest. They have a very good mechanic shop too where all of the guys were extremely nice. Boats etc has went above and beyond to make my boat buying experience amazing! I will never buy another boat from another dealership in my lifetime. They truly earned a lifetime customer with me.