Category: | Plumber, |
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Address: | 2516 Birch Ln, Burleson, TX 76028, USA |
Postal code: | 76028 |
Phone: | (817) 426-5219 |
First, I have dealt with home warranty companies and their contractors through three houses so far and each time it's a mixed bag. This experience has been far above expectations. I placed the service order with 2-10 at 2130 on Thursday. At 0800 on Friday Nicole called me. She was polite, professional, and accommodating. I was able to have a technician out that day. The gentleman who came correctly identified and repaired my broken bathtub drain, that was in the second floor bath. The leak caused damage to the ceiling and wall below. He was thoughtful enough to contact a different company that evaluates the extent of water damage. Because he contacted them promptly, a technician came out that same day, at no charge, and offered particle and helpful advice. I will contact elite plumbing for help even after my home warranty contract has expired.
I contacted my warranty company about a toilet leak they sent out Elite Plumbing and it was a pleasure doing business with them. Communication was outstanding they called when they said they would call they showed up when they said they would show up and the work performed was excellent. I have read the other reviews and just remember folks there is 2 side to every story and I can say with out a doubt I would call Elite for any of my future plumbing needs.