James Wood Chevrolet Buick GMC

The customer service at this location is by far the best. I was referred to this location by a family member who had a great experience with their auto purchase. I had the pleasure of doing business with sales rep Clay Estes. This gentleman went above and beyond to get me into a brand new vehicle. He dedicate a large amount of his time to get me approved and he kept me updated throughout the entire process. Before I drove off the lot he took the time to explain the whole vehicle to me and made sure I was familiar with all of the safety features. I would 100% recommend any and everyone to this location.

I was very impressed with my salesman.
I was not impressed with the estimator of my trade-in due to low, LOW (6K per yr avg) mileage and near perfect interior / exterior. I believe it was a low ball. considering the only option I had, I accepted the offer. You will make a good dollar off of my trade in I'm sure.

Best experience ever! Tyler Mayfield is outstanding, he was so patient and kind through this process, he really just wants you to have the best fit for your family, no pressure just patience and good advice in helping us make the decisions! Dane who closed the deal for my wife and I was exceptional too, best closing experience I’ve ever had! I’ve purchased a lot of vehicles in my life and this was hands down the best experience I’ve ever had start to finish! God bless your business!
Thanks
Josh & Ashley

While we regrettably didn't end up purchasing a new truck from James Wood due to times of low inventory levels, kudos to Karen Pattison for going above and beyond to try to find another vehicle to meet our preferences. Her prompt feedback, support and suggestions were very much appreciated. Never pushy, never upset, she's just truly a great sales representative and a pleasure to deal with. We'll be back for service, and I see a purchase of a new Yukon in the near future!

I had to take my car into get an oil change. While there, they also noticed that my air filters needed to be changed. They definitely do an exceptional job. Love my Service Specialist Zach Rhine. He provides the BEST customer service!!!