Category: | Real estate agency, |
---|---|
Address: | 6925 Starview Ct, Richmond, VA 23225, USA |
Postal code: | 23225 |
Phone: | (804) 352-1418 |
Website: | http://www.cloverleaflake-online.com/ |
Monday: | 9:00 AM – 5:00 PM |
---|---|
Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
I’ve had a great experience with cloverleaf lake apartments and the maintenance team is great!
Everyone in the neighborhood is very nice. you don't have to worry about packages going missing or if your children are safe. The front office staff takes issues in strides as well and if you have any issues, does their best to sort through them. The neighbors are very quiet, while the neighborhood is well kept. The maintenance staff is also one of the best. if you have an issue with your house they come in a very timely fashion and get the job done well.
Two of my adult children have lived here for several years and two of my other kids & myself have been here for 1.
I understand the concerns others might have, however I don’t think residents are taking into consideration the amount of work that goes into buildings like these and the lack of control the office has over how tenants treat the interior properties.
Given those challenges the office here is quite effective and always responsive. They went out of their way to help residents during the pandemic. Responded fast by roping off public areas and following safety protocol. When going got rough for many residents they offered help and resources to help.
Last spring they showed up to service our AC without even being contacted. They remembered a problem we’d worried about over the winter season and came to make sure it was taken care of before the hotter summer set in.
It’s easy to judge and throw out incredibly negative reviews and ratings. Instead, I choose to acknowledge the good (and great) and explore what can be done together to improve problems in a community. Cloverleaf Lake has excellent management, friendly neighbors and a great location.
You get back what you put in, just a thought.
(Edited to add: I know we all “put in” our rent - I guess I’m trying to draw attention to the power of positivity and the hard work “put in” by our excellent office staff. There will always be issues with any location.)