Category: | Store, |
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Address: | 10070 Midlothian Tpke, Richmond, VA 23235, USA |
Postal code: | 23235 |
Phone: | (804) 729-4512 |
Website: | http://griffinvape.com/ |
Monday: | 8:00 AM – 11:00 PM |
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Tuesday: | 8:00 AM – 11:00 PM |
Wednesday: | 8:00 AM – 11:00 PM |
Thursday: | 8:00 AM – 11:00 PM |
Friday: | 8:00 AM – 11:00 PM |
Saturday: | 8:00 AM – 11:00 PM |
Sunday: | 8:00 AM – 11:00 PM |
I love Griffen Vape for their great customer service. I called in the previous day and the cashier remembered me.
I love coming here when I'm in town! The employees are extremely kind, knowledgeable, & helpful. The store is very clean & everything in view is organized fairly well.
The ONLY downfall is that if you need a coil or pod replacement you have to buy an entire pack. They also didn't have the pod I needed, but the employee went WAY out of his way to rig another pod for me so that I had a functioning vape! It worked out great & I'm still in disbelief at the OUTSTANDING customer service he provided!! *I also think it's important to note that NO other vape shop had the pod replacement I needed!
They don't have house juices, but they said it's due to their state laws not permitting them to. I was also informed that it's Virginia laws that don't allow them to sell single coils or pods. (In my state, our vape shops are allowed to do all of that.)
Jacob was very knowledgeable about the goods he was selling. He wasn't pushy and seemed to want his customers to be happy with their purchases. He was a delight.