Address: 382 N Main St, Kilmarnock, VA 22482, USA
“Not the typical person to leave a review for businesses, but I feel moved to give Davis Auto Sales a shout out for outstanding services. While waiting for my appointment, I overheard a conversation between an employee, Bob, and a man who had just been in an accident close-by. As the disheveled and (rightfully) disoriented customer paid and thanked Bob for his repairs, Bob offered some unsolicited advice: “Please, before you get back in your car to drive, consider my best suggestion that you walk next door to McDonalds for a cup of coffee, maybe some breakfast, and some air-conditioned moments of relaxation. Statistics show that, despite physically being unharmed and maybe even feeling mentally unharmed, anyone who has just been in an accident and then immediately gets back into their car to drive, is 50% more likely to get into another accident.” The customer replied that he was fine and thanked him, while saying he probably will just head over to his insurance company to file a claim instead. Bob then offered the customer his own money to get some breakfast, and kindly reminded him that insurance companies will drag their feet on filing the claim anyways, and that he might as well just take a few minutes to himself before addressing the next things on his to-do list. While the customer didn’t take Bob’s money, I did watch him leave the parking lot on foot and head into McDonald’s for breakfast. I’m typing this review as Bob types up a quote for my repairs. He took the time to bring me back to his shop and physically show and demonstrate to me the equipment that needed fixing, while he carefully explained to me what needed to be done and why. Bob guided me in a professional way, while maintaining an air about him that made me feel cared for and looked after. I trusted his assessment and his advice, not only because he was knowledgeable while explaining my car’s needs, but also because of the way Bob showed he truly cared for the well-being and safety of each customer he encountered. I’m thankful for the help I received from Davis Auto Sales today, and I feel lucky to have encountered Bob’s kindness. I will absolutely be back. Happily, Sarah Kelly”
Address: 60 Hawthorne Ave, Kilmarnock, VA 22482, USA
“My experience was Incredible. I was given every detail needed in order to be put inside of a convenient and reliable car, and I was able to drive off with the car that same day. Everything was organized and conducted in a friendly and professional manner. I definitely recommend Dunn Rite Auto Group. I now have a good relationship with them due to their courtesy and good business!”
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