Address: 22000 Dulles Retail Plaza Suite #120, Dulles, VA 20166, USA
“This review comes with a story. My fiancee has an IPhone that had us visiting the Apple Store Genius Bar too much. After it acted up again and I had another visit scheduled I decided to drop by ATT. I usually go to Dulles Mall (they are great) but this one is open later and I got in just before closing. The rep told me how I could get a great trade in on an IPhone 13 so I took the offer up. As the phone was not in stock the rep told me ATT has a third party - Enjoy Phone Service (ZERO stars) - that would deliver and provide initiation services. Well today I got a call and the gentleman said I was first on his list and I would meet him about 1. By 3 I had already put two calls directly back to him, hetting only voice-mail. At 4 I called the Enjoy main line and they said it had been dropped off. I was in shock (registered my complaint with HQ) then grabbed the phone and headed back to this ATT and was glad I did. Drew saw me (after a few minute wait) and when I told him my story he looked over and said, avoid Enjoy. Then he helped me set up new phone (dealing with glitches along the way) and made sure I was set for needed elements like charger (Apple being itsususlself Nothing from 11 works on 13. All the considerable time involved Drew carried on a great discussion about Silicon Valley and Hollywood so the time passed quickly and I learned something. C-Suite takenotice of the gem you have in Drew. I certainly am happy Enjoy screwed up because I am SURE even if the delivery guy had not lied to me the knowledge, accoutrement and advice would all have been inferior. Any mobile needs (the more complex the better) head to this ATT and make sure you ask to have Drew take care of you. Blue chip service indeed. Keep up the good work. PS after posting went back and read other reviews and I see (happily) that I am not the only customer to commend Drew. Gold Star! PSS Final addition, after seeing Drew commended again and again I was pleased that management read the reviews and responded. However it was a pattern of "all our associates are here to help" While I applaud not creating jealousies on the floor good management has to reward distinctive individuals and hold them up as an exemplar. I am hoping the response to.this review by management breaks the previous pattern and recognized the individul.not just the team. Teamwork is great, leadership essential. Find and reward your leaders like Drew, it pays back in spades.”
Address: 8035 Hwy 6 suite 100, Missouri City, TX 77459, USA
“We love Dr. Lindsay! We’ve had some other great pediatricians but she is by far our favorite. She’s amazing with my kids, always remembers their names and history (more than I do sometimes lol), gives great guidance as a parent and a doctor. Highly recommend!”
Address: 4696 Clover Haven St, Dallas, TX 75227, USA
“Love places that do drop and hook...in and out in a jiffy...”
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