Address: 4700 Deepwater Terminal Rd, Richmond, VA 23234, USA
“Well, I’m a dealer, and have much first hand knowledge of the products and people. It is my opinion OPS has the best Herman Miller Clone system available. Whenever I’ve had an issue, the responsiveness has been excellent. They care about their dealers, They ship when they say they will, and the shipping damage rate is very low. I’ve had excellent success selling both systems and their Benching and glad I am an ops dealer. I withold the last star...but they’re getting there, and most of the time it is.”
Address: 3800 Deepwater Terminal Rd, Richmond, VA 23234, USA
“Commonwealth Business Furniture is a model business in the Richmond area. They have a very wide variety of office furniture at almost 7,000 chairs and dozens of workstations in-house. Everyone there is incredibly helpful and willing to help you get what you need. I purchased two Steelcase Leap chairs and before I picked them up they were steam-cleaned, wiped down, and the pistons were lubricated. Additionally, John notified me that the chairs have a 30-day money-back guarantee and a two-year warranty. I did have an issue with the pistons hanging on both of the chairs, but when I got in touch with John he offered to either have two other chairs brought to my house (which is forty-five minutes away from the shop) or send someone out to take a look at them. I ended up bringing the chairs back myself because I was in the area and John personally took a look at them. I ended up swapping out for the other chairs but wanted to swap out the backing and armrests on the chairs; John ensured that this was no problem and his skilled employees made quick work of the adjustments. Needless to say John and his employees are devoted to providing quality products, providing a quality customer experience, and making sure that things are done right. They want to make sure that you are absolutely satisfied with your purchase.”
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