lululemon

Great store! The staffs very friendly and always able to help us out!

Deanna was so kind and so helpful. My son had purchased some shorts that needed to be exchanged. She was very helpful and patient. The quality of clothes is one reason why we purchase, but the staff and Deanna are the reason we come up to Williamsburg Store to shop! My son is now hooked on the brand and my husband jumped on the bandwagon too! We also introduced the brand to our daughter’s boyfriend to the brand today too (He purchased his first pair of shorts). It’s just not a girl thing !

Thank you so kindly for being exceptionally accommodating to my merchandise return. Such nice staff!!

Sometimes things are a hit and miss, but this location IS A HIT!

For the exemplary service received, I’ll definitely be back!

You instill what customer service should be!

I do not normally leave reviews, much less at retail establishments but my experience at Lululemon today stood out from any other experience I have ever had when going shopping.

Normally when I go shopping, I have one of three experiences. 1. I am ignored or get a pleasant "hello" and that is the extent of it. 2. I have an overly pushy salesperson who annoys the life out of me and I end up leaving. 3. I ask for help, get it and I never see the person again.

Today, I met Joy (Yes, literally Joy and her name suits her personality.) I went shopping alone which isn't really fun and it is really hard to not have a second opinion. Joy greeted me the moment I walked in the door, gave me honest and valuable recommendations and finally she even gave me honest thoughts on how things fit and looked.

Joy turned my mess of a day into a glowing (Joyous) afternoon. It really was a truly phenomenal experience and I will certainly be coming back. Thank you!