Category: | Car repair, |
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Address: | 12126 Pacific Hwy SW, Lakewood, WA 98499, USA |
Postal code: | 98499 |
Phone: | (253) 581-0220 |
Website: | http://www.lakewoodautobody.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Fair estimates. Work is done very well. Prompt communication through current technological platforms. Courteous office staff. Coordinates well with nearby car rental agency if this service is needed.
I took my car in because my engine splash guard had fallen off. I took my car in to this auto body shop after a phone call to see if they could fix it. They told me people were going to be going to lunch and to bring it in before. I was very grateful when one of the employees took some of their lunch time out to fix this issue. Definitely the customer service anyone deserves! 10/10 recommend!
This place is awesome. Everybody was so friendly and patient. Andy was especially helpful. Thanks so much for getting me back on the road safely.
They gave me an 11 day estimate but finished in 9. They were careful and cleaned everything up making it look brand new. David was phenomenal with keeping me updated and ensuring my needs were met. I hope i never need to have body work done again but if i do i am bringing my baby back here.
One of the best car repair experiences I've EVER had to-date. ALL staff polite, courteous, and knowledgeable. Problem; climate control assembly broke on a Mazda3. Mazda dealer repair estimate $3100.00. Lakewood Auto Body estimate $2100.00. The dollar savings is super. But, what clinched the deal for me was the OUTSTANDING level of communication provided by JAKE. ALL my questions answered, information provided that I didn't even know I needed. Communicated by email, and phone. Also, low fluid levels noted, Mazda dealer DIDN'T even mention, were taken care of after my consent. Finally, bill came in under estimate.
ONLY reason I wrote "to-date" is because I know Lakewood Auto Body will treat myself and other customers the same on out next visit. JAKE you rocked it.