Verizon Authorized Retailer - Russell Cellular

Fast, friendly, outstanding customer service! Blaine has earned my personal endorsement several times now, and makes me think he is happy to help, and a mutitasking dynamo! Thank you for services rendered, and in advance for those to come!

Excellent job and they welcome us like family. Amen

We are Verizon customers for part of our service but decided to switch our internet and land line services to Verizon also. We were helped by a very nice young man who was from the Carroll, Iowa store filling in for for another employee at the Stoughton store so she could get away for a vacation. My husband and I are both in our 70's and Jordan was super patient and knowledgeable explaining everything to us and our options that would work best for our needs and he made sure that we understood what needed to be done and how to do it. Everything went smoothly with notes he sent with us and we were able to get everything hooked up successfully at home. We usually don't write reviews but we felt this young man needed the recognition for being a great Verizon employee, someone the company can be proud to have working for them. We highly recommend Verizon and are very happy with our new internet connection far superior to what we had with previous carrier.

Ashlie was super busy today but did a great job multitasking, making sure every customer was greeted and helped as quickly and efficiently as she could. She did not make anyone feel like she was rushing to get through them either.

Great service, very helpful employees, especially Blaine. I’ve had multiple texts from the representative who helped me pick out my phone asking me how I like everything so far. I highly recommend using this store if you are a Verizon customer or are considering switching over to Verizon.