Address: 44225 W 12 Mile Rd, Novi, MI 48377, USA
“I went to the Novi location today and the two young lady cashiers were incredibly helpful. I bought a baseball mitt, a softball mitt, an umbrella, and a Mountain Dew (20 oz.) and a Propel (kiwi strawberry) for my daughter. The umbrella did not have a tag on it so there was some concern about how much it cost. I realized that I had not actually opened the umbrella to see if the tag was caught up inside the umbrella (though I had removed the cover but did not find the tag directly under the cover). I mentioned to the cashiers that I had not actually opened the umbrella to check for the tag. One of the cashiers did not want to open the umbrella, so I offered to go back to the rack and check other umbrellas by opening them. The other cashier kindly said that there was no need to do that but she would figure it out without having to open other umbrellas. She looked up the price of the umbrella on some electronic device and was able to find it that way (the drinks rang up just fine, and so did the mitts). She kindly verified the perceived price of one of the mitts. Once all of the confusion about the umbrella price was cleared up, the cashier also explained some useful information about the rewards program and a little about a credit card, and some differences therein. She seemed very knowledgeable about the reward program and her expertise really shined through. Very nice understanding of the program, ladies. Nice job.”
Address: 21061 Haggerty Rd, Novi, MI 48375, USA
“Very helpful staff. Not crowded at all.”
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