Address: 223 Mountain Ave, Springfield Township, NJ 07081, USA
“I stayed here during the weekend because my home was without water after the freeze. Most of the hotel employees were nice and helpful. Then I got ready to leave. My checkout time was 11 am but I got a knock at 9am from housekeeping. She was nice & said she'd come back later. Then as I was walking out to my car with my bag this morning, Feb 22, the desk clerk chased after me out the door asking for my room number because of housekeeping. A) it was only about 10:30 am. B) housekeeping is not a guests concern or a good reason to go chasing after someone yelling for their room number. C) I heard a different desk clerk the day before telling another guest the latest they could check out was 1pm so I know housekeeping was going to be there a while. D) the hotel wasn't full nor were they desperate for the room even with a lot of people having issues with their homes. When I went to check out he wasn't even at the desk. Everyone else was very nice except the man this morning.”
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