Address: 7541 Creedmoor Rd, Raleigh, NC 27613, USA
“My husband made a payment on his credit card account before the due date. Imagine our surprise when we get a call 11 days later from their collections center stating that we haven't made payment and they have accessed a late fee. This is bad because our account is 0% interest for a specified period, as long as the payments are made on time. We gave the caller the information from the receipt and he told us WE needed to do the leg work because they would just keep callling! He told us in his opening statement the conversation might be recorded. I hope it was because after my husband stated the payment was made at the local branch, he responded, "... a payment by mail takes 7-10 days!" I have read the positive blogs for this branch which gives me hope that they will be able to resolve this matter quickly. The agent I spoke with was courteous and promised me a return call today. They have already called back (within an hour) and stated everything will be corrected. A problem with how the payment was applied. Guess we'll have to wait and see if we receive anymore calls from collections and if the next statement shows the corrections. *******Update*********** We have over the years since this post, continued to do business with Fifth Third, including a mortgage. They did correct their error with the credit card and I like that they do not sell their mortgages. Changing my 3 stars to 5. *******************************”
Address: 5700 Creedmoor Rd, Raleigh, NC 27612, USA
“I have been with Fidelity Bank since 1997. They have an amazing team from top to bottom that cater to the clients needs like no other bank I have ever experienced. Frankly I would consider myself a high maintenance client, with several business and personal accounts as well as a trust account. Jay Williams and Tim Hunter have been there for us time and time again for banking advice and providing us everything we need from a banking and financial standpoint to run successful businesses. They are both absolutely top notch. While everyone is fantastic across the board, I have to say that Jasmine Sawyer Lehman is an absolute shining star that goes way above and beyond anything I would ever expect of a customer service representative. She is always kind, accommodating, responsive, understanding and an absolute breath of fresh air anytime we reach out. While Fidelity bank is outstanding on every level, Jasmine makes us feel like part of the Fidelity family and consistently goes out of her way to make sure we are happy and have what we need. Whether its transfers, balance inquiries, loan payments, debit/credit cards, potential fraud exposure, etc, she is on top of it all and does it with a very high level of care and professionalism. If you are thinking about changing banks, go see Jasmine at the Creedmoor branch. You'll be sold immediately.”
Address: 5220 Falls of Neuse Rd, Raleigh, NC 27609, USA
“Switching to Fidelity Bank was the best business move I have ever made. Brian and his team at Falls of Neuse Rd branch do an amazing job. Highly recommend!!”
Address: 8809 Six Forks Rd, Raleigh, NC 27615, USA
“Went to PNC to make a deposit this morning. I was grumbling about the withdrawal/deposit requirements - one has to provide two forms of ID, fill out a paper slip, etc. The women working were sympathetic to my complaining and offered to escalate on my behalf. The archaic policies clearly aren't their doing, and I thought it was nice that they were sympathetic vs many folks in client facing roles who would have given me a 'these are the rules, if you don't like them, tough' kind of response.”
Address: 5444 Wade Park Blvd Suite 100, Raleigh, NC 27607, USA
“I have opened my first account in Raleigh's Southern First Bank Branch and it has been a very good experience! The staff have been so nice and warm, I can say they have treated me like a princess, this people are so attentive, informative and do a hard work on making you feel comfortable putting your money in their bank. This bank has facilities to open different accounts, where you can open, receive and withdraw funds without so many charges and fees as other banks do, as well as a very user friendly internet banking app. All I can say is that so far so good and with closed eyes I can recommend anyone to do business with Southern First Bank.”
Address: 9900 Fayetteville Rd, Raleigh, NC 27603, USA
“This new building is clean and well-staffed. It has the same general layout of other SECU locations, so it instantly feels familiar, as well. Easy to get in and out of.”
Address: 14400 Falls of Neuse Rd, Raleigh, NC 27614, USA
“Beverly is a top notch professional and has the most sincere kindness I’ve met in a long time. Everyone seems to know her and say hello. The trip here is longer than the Wake Forest branch but making this stop a definite new priority! I’m opening an account here because of how incredible the human experience! Thanks Beverly 👍”
Address: 100 E Tryon Rd, Raleigh, NC 27603, USA
“This is NOT a bank. It is the corporate office. The building is beautiful though.”
Address: 2001 Fairview Rd, Raleigh, NC 27608, USA
“Excellent Service. Mary was very helpful. Will try and keep this location as my primary branch.”
Address: 12700 Spruce Tree Way, Raleigh, NC 27614, USA
“Always professional and excellent customer service.”
Address: 3840 Ed Dr #100, Raleigh, NC 27612, USA
“They always take excellent care of me with swift and smooth transactions!! David, the Branch Manager was able to get me a new debit card within 15 minutes of being there!! It’s a bit of drive for me to get here but the interactions always make it worthwhile!”
Address: 6320 Angus Dr, Raleigh, NC 27617, USA
“I can't say enough great things about Image360. Their level of expertise & customer service is first class. We have worked on numerous projects together and I have walked away more than satisfied every time. Their lead designer Christian can take ideas from your head and make them reality. Image360 is the only company that I work with when it comes to signs, banners, decals, window clings, you name it. Their prices are very reasonable and they have come through for me on short notice many times. In a nutshell, Image360 does superior work at a better price then any competitors that I have come across. If you need signage and want it done at an elite level with professional results, Image360 is the place to go.”
Address: 14091 Falls of Neuse Rd, Raleigh, NC 27614, USA
“North State Bank has served my personal and business banking needs for over 20 years and they are truly a bank like no other. The level of service and care is unmatched. In fact, if you are used to banking with the larger regional and national banks, you may not know this type of relationship and service with a bank is even possible. From meeting the needs of a range of businesses to helping our adult children with their first mortgages, North State has excelled far beyond our greatest expectations. I strongly recommend North State and suggest you make a visit to discuss your banking needs. You'll see the difference from the moment you walk through the doors.”
Address: 10050 Glenwood Ave, Raleigh, NC 27617, USA
“I'm giving this Woodforest account a 5 star rating based off of the branch manager Matthew C. Gardiner. We were ready to close my husband's bank account but after having him work with his account we will continue with Woodforest but only this location. Thank you Matthew 😊”
Address: 4901 Glenwood Ave Suite 100, Raleigh, NC 27612, USA
“Great bank. Local business. No arrogant bankers or tellers. We moved all our business and personal accounts here. I am very pleased with their service and services they have to offer. I highly suggest this bank.”
Address: 6320 Angus Dr, Raleigh, NC 27617, USA
“Selma is the best! She will always try to get you in and will find time for her clients. Kim is wonderful! Honestly, everyone at that bank is super friendly and kind unlike the one on Bell and 83rd Ave. I am hoping once people start coming back to work they will be open for more hours!”
Address: 8501 Brier Creek Pkwy, Raleigh, NC 27617, USA
“Just stopped in this morning and it was a very pleasant experience!”
Address: 3105 Glenwood Ave # 201, Raleigh, NC 27612, USA
Address: 1151 Falls River Ave, Raleigh, NC 27614, USA
“This is an absolutely wonderful bank. The office construct is small and intimate-- making for meaning relationships to be made with the clients and staff. Anytime I have needed assistance, I haven't once been met with anything other than "we will take care of you." So happy with this banking community.”
Address: 3201 Glenwood Ave Suite 101, Raleigh, NC 27612, USA
“Location is open. It's the first floor of the large brick building. There is not a sign as of 7/5/2019, but there will be soon!”
Address: 6011 Poyner Village Pkwy Suite 101, Raleigh, NC 27616, USA
“This is one busy establishment though things are moving consistently, but be prepared to wait if you need to speak to someone. Even the ATM has lines.”
Address: 10201 Little Brier Creek Ln, Raleigh, NC 27617, USA
“While it's clearly part of a larger organization, First Citizens Bank has the feel of a smaller bank, with personalized service from people who care. Their online banking system needs some work as transactions post slowly.”
Address: 8816 Six Forks Rd Ste 101, Raleigh, NC 27615, USA
“Ken at this branch was very helpful in setting up accounts for my sister and I. Thank you Ken! Keep up the great job!”
Address: 2819 Jones Franklin Rd, Raleigh, NC 27606, USA
“Swift Creek Fidelity Bank has been a blessing for my business. They appreciate and help out their customers 100%. Eric has always been available to answer questions/emails to notarizing whenever I needed. TJ has helped with personal financial assistance and support, and goes the extra mile to follow up. Sean has been a life saver! His customer service, support, professionalism and knowledge is outstanding. Sean cares about his clients and reaches out to make sure their needs are met. I can not thank him enough for all his work and dedication. The Swift Creek Branch is an outstanding group.”
Address: 1701 Pinewinds Dr, Raleigh, NC 27603, USA
“Great service! Chris possesses great customer service skills! I needed a receipt 4 hours after the purchase and he took the time to take care of it!”
Address: 2016 Fairview Rd, Raleigh, NC 27608, USA
“I've been banking here for 7 years, and can walk to this branch from my home. The staff is top notch and people seem to really care. The branch has a hometown feel to it -- completely different from the issues the national branch has been experiencing. Highly rated.”
Address: JARDINES DE ARAGÓN sn JARDINES, De Aragón, 32472 Cd Juárez, Chih., Mexico
“The Wedding Cake was moist, beautiful and delicious!”
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