Address: 4958 Winton Ridge Ln, Cincinnati, OH 45232, USA
“About four years ago, I had my sewer line cleaned by another local company. At that time, the person doing the cleaning bent his augur on “something” and drew back mud. He told me that they would have to rip down my retaining wall and repair my line as “it’s broken and you need a new sewer line”. Being retired and disabled, I was not able to afford it, so I bought a hand augur and did my own line but I could never get past 30 feet in doing the line. I called in a national company to clean the line and they also suggested running the camera down it and seeing where the damage---possible collapsed clay pipe?—was. After analyzing reviews online for trenchless sewer repair, as I did not want to rip down an over 100 year old stone retaining wall, I decided to call Gardner Plumbing and have them camera the line. The sewer was full of water to the top of the floor drain, and when Kevin came out he meticulously augured that sewer line for close to four and a half hours until it was clear and even made it to the main sewer line under the street. In doing so, he removed an unbelievable long thick root that was in the line! He then ran the camera as far as he could and there was no damage at all to the line: a few cracks, but no damage/breakage whatsoever! Instead of costing thousands of dollars to replace the line, I was charged a reasonable amount for the augur of the line and the camera. I highly praise this work that Kevin did and I thank him and Gardner Plumbing for being honest and not immediately trying to convince me on getting a new sewer line when I didn’t really need to replace it. Highly recommended! :-)”
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