Contact and Address
| Category: | Real estate agency, |
|---|---|
| Address: | 11700 Luna Rd, Farmers Branch, TX 75234, USA |
| Postal code: | 75234 |
| Phone: | (972) 954-2488 |
| Website: | https://www.mercercrossing.net/ |
Hours:
| Monday: | 8:30 AM – 5:30 PM |
|---|---|
| Tuesday: | 8:30 AM – 5:30 PM |
| Wednesday: | 8:30 AM – 5:30 PM |
| Thursday: | 8:30 AM – 5:30 PM |
| Friday: | 8:30 AM – 5:30 PM |
| Saturday: | 10:00 AM – 5:00 PM |
| Sunday: | 1:00 – 5:00 PM |
Location & routing
Most Recent Reviews
(July 2, 2020, 7:23 pm)We have been here a little over a year now and we love it. The staff is very friendly and the maintenance team is great, especially Will & Pete who are quick and efficient. The only downside is the parking for visitors (we no longer have that problem since getting a garage) and some minor things with trash service. Overall happy living here!
(June 29, 2020, 8:35 pm)I’ve had a very pleasant experience here. Friendly staff, Maintenance is quick to make repairs, grounds are kept up very well.
My only drawbacks have been the theft of packages from front door deliveries and parking. So I’d suggest getting a garage or carport.
(June 3, 2020, 10:31 am)Edit: They were able to come out and fix my A/C in a timely manner so my wife and I didn’t have to sleep in the heat again.
Original: My AC has gone out 3 times in the past month, there’s literally no parking within a mile if you come home after 9:00pm, and I’m pretty sure my neighbor is a drug dealer. I’m currently sitting here with the fans on full, drenched in my sweat to the smell of weed as I’m sure my neighbor is high as a kite. If I could give 0 stars I would.
(January 24, 2020, 6:24 am)Absolutely love my new apartment!! What an amazing beautiful new place to live. I have been here for almost 2 years and have been treated with respect and love from the beginning. The grounds are always clean, the staff is always friendly and the safety of the occupants is number 1. I want to thank the management for always giving their best for any situation. The community is growing around Mercer Crossing Apartments which makes it a wonderful place to live.It's definitely worth it, I highly recommend!!!
(July 23, 2019, 3:01 pm)Update: we have a new valet trash, I don't have any problem now, changed my review to 4 star. -1 star for parking problems, I complained few times, I still see cars not parking at the right parking space.
Update 06/24/2019: valet trash didn't pick up boxes again!!!!!!!!!
Moving out when my lease end, this is frustrating!
I've been living here for more than a year, I just got a warning from management saying my garbage bags not tied, 2nd offense will get $25 fine.
I feel like the garbage pickup team have issue with me or something, I don't have garbage everyday since I've been busy at work. One time, they didn't take any of my boxes for a week, I leave it out every day, and only boxes, they still didn't take it(I always make sure my boxes are flat , and between garbage can and wall. I always take it out between time frame 7-8pm), I was so angry, so I called leasing office, they requested to be picked by trash company.
I just take out my garbage yesterday(first time in a week, I was working a lot of overtime that week), and got a warning. Meanwhile I see a lot people did NOT tie their garbage bag, and leave trash can out all day, no warning at all. This makes me feel sad after a whole day of work, and come home with this problem. I don't have time and patient to solve this problem since I will be busy for the next few months. I guess I will just take extra precautions not give them chance to pin anything on me. I feel frustrated to take out any garbage now.
I was going to sign another year since this is close to work, but I feel like this is a sign for me to move out after my lease end.
After reading all the review, I feel like parking in phase 2 is not too bad, I can find a parking space everyday, that's not my concern.
I don't hear any noise from my neighbor, but I'm not sure about neighbor below me.
Overall it's a good place to live until you have problem with garbage team :(
Photos of Mercer Crossing Apartments
Mercer Crossing Apartments On the Web
Mercer Crossing Apartments - Home | Facebook
Mercer Crossing Apartments - 11700 Luna Rd, Farmers Branch, Texas 75234 - rated 3.4 based on 18 reviews "Mercer Crossing is a great place to live. Upscale and sophisticated, Mercer Crossing is a brand new luxury community where a... +1 972-776-2942.
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