Address: 1320 US-290, Dripping Springs, TX 78620, USA
“We had a fantastic experience with American Water. Starting with Jason Hamilton who was our sales rep! He came out to our home for our consultation in the late afternoon traffic to accommodate our schedule. He was very knowledgeable on the products answering our MANY questions and very friendly during the whole appointment, even though it ran late, and we confirmed we would not be ready to purchase for a few months. He put not pressure on us to buy at all and ensured sure when we were ready, we'd would be getting the best product for our home. We decided about 6 weeks later that we wanted to move forward and called Jason. At that time, he reviewed our initial offer and was able to upgrade us to an even better system (that wasn't available during our initial consultation) AND was able to get it for us for $400 cheaper by reviewing the current deals they were running. AMAZING customer service! We got our water softener installed the following week with representative Frank. Frank did a fantastic job! He kept me informed through the whole process, also double checking our water was hooked up correctly as well in every room. He thoroughly explained how the product worked, noted problems to watch out for, and how to operate the water softener if any issues should arrive. He was very professional and friendly through the whole installation. I am extremely impressed with this company, not only with the quality of their products, but with the exceptional customer service from beginning to end!”
Address: 4050 US-290, Dripping Springs, TX 78620, USA
“I had them install a new sink. After pulling the old one out I realized that work as going to have to be done to the new sink to make it work. They went to another job and told me to call when I had the sink ready. After 30 mins I called back and they returned and finished the sink. Great job. Cleaned up after themselves. Highly, highly recommend.”
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