Address: 4795 Stevens Creek Blvd, Santa Clara, CA 95051, USA
“Brendan is so kind and answers me lots of questions. Also the manager Cemal gives us a great price. We bought QX50, and really satisfied with that car.”
Address: 5155 Stevens Creek Blvd #200, Santa Clara, CA 95051, USA
Address: 4155 Stevens Creek Blvd, Santa Clara, CA 95051, USA
“2020..11 Still a great and helpful staff. Some i recognize from back 15+ years ago when I first started going there. Great service from Chelsea, super helpful and on top of things. Very good COVID-19 protocols in place. Car well taken care of for the maintenance requested. Previously posted : (2018 ?) Great friendly helpful staff!! From the parts department to the service department. Sometimes hard to reach the service department through out the day when they must be busy with clients. Unfortunately, their voicemail either doesn't exist or doesn't work.”
Address: 4401 Stevens Creek Blvd, Santa Clara, CA 95051, USA
“Amazing experience. Ilya Yusupov was very helpful in my decision making and explaining the terms and conditions of buying a car from Hertz. He helped me with financing and delivering the car to my house so I don't have to worry about driving out to their location during epidemic. Salesperson and hertz team in general was patient with me and knowledgeable about cars and warranty they provided to me. Ask for Ilya if you want to work with a pleasant and honest car salesman. Thank you again Ilya for making the buying process as smooth as possible! Love my Toyota Corolla.”
Address: 4355 Stevens Creek Blvd, Santa Clara, CA 95051, USA
“Stevens Creek Cadillac is top of the line. They took great care of my car and made me feel very comfortable in their hands.”
Address: 5255 Stevens Creek Blvd #321, Santa Clara, CA 95051, USA
“Purchased a Land Rover on Stevens Creek and have enjoyed it for years without any issues. I'll be looking to buy another Land Rover real soon. Thank you!”
Address: 4343 Stevens Creek Blvd, Santa Clara, CA 95051, USA
“In wanting to buy a car for my daughter, I had been looking into the used car market for about 2 months, identifying a few target vehicles and models and tracking prices and inventory across the bay area, at dealerships (both traditional and online) and from private sellers. What can I say, I'm a nerd. Ultimately, the right car (a 2013 BMW X3) popped up with these guys. It jumped right to the front of my algorithm, as their Internet pricing was spot-on - there really was no need to haggle because it was priced to value; "haggle-free" were not just empty marketing words (are you listening, Carvana/Vroom/Shift?). I sent an inquiry, and talked to their folks on the phone, but they let me know that the car would not actually be ready to buy until it finished all the internal inspections and resulting preparations, on the following Wednesday. Tony H, from the Internet sales dept, got in touch with me on Tuesday and we discussed the car, and then followed up on Wednesday late morning as it came out of the shop, to tell me it was available. I headed to the dealership with my daughter, looked at it, and purchased it on the spot (good thing I did, because 2 other people showed up to buy it while we were there). So far, so good. Tony (and the rest) were courteous, collaborative, and pleasant to work with, certainly representing themselves well to us. But this is where things took a turn - for the better. With COVID19, and since my daughter is still on a permit, there was no easy way for us to collect the car. Due to COVID19, we could not drive two cars back, and I am unwilling to use public transportation or Uber/Lyft at this time, due to the risk. Tony agreed to deliver the car to us, disinfected, which is thankfully becoming common. What is uncommon is that, with my permission, they held on to it for another week to prep it really, really nice and at no extra cost, for no reason other than to make my daughter's first car as special of an experience as they could (and, one imagines, build brand loyalty). For example, they ordered and replaced a part in the glove compartment that they didn't like, and remediated some rock chips and minor scratches, even though I had already accepted the car in an "as is" condition and they weren't legally required to fix any of it. When they ultimately delivered the car this morning, it was - it is - beautiful. My daughter is besides herself with excitement. It's nice to see a good dealership operating smoothly and, crucially, going the extra mile in a challenging environment for all of us. Well done, Tony et al. Kudos to you for striving to be exceptional.”
Address: 540 Bordentown Ave, South Amboy, NJ 08879, USA
“What a great service department! This was my first time visiting this service center and I had an excellent experience. It was easy to book an appointment, I didn't have to wait long to be seen, and the customer service was great! Sergio was extremely friendly, informative and easy to work with. I will definitely continue to come to this location.”
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