Address: 10830 Northlake Auto Plaza Blvd, Charlotte, NC 28269, USA
“I had a very easy & nice experience at Hendrick Lexus Northlake. Greg Bancroft was my Sales Rep and did an excellent job making my experience smooth from beginning to end. He was quick to respond to my emails and/or calls and very knowledgeable when answering any/all of my questions or concerns. Though I plan to have my car for many years, I’ll be sure to come back when it’s time for an upgrade.”
Address: 10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269, USA
“I experienced the best customer service ever from Yuri, Shane, and Dawson. Yuri went above and beyond to find the right vehicle for me. The entire team stayed late, arrived early, and worked during off days to help me. Shane worked closely with me from start to finish, providing great wisdom during the process. Yuri communicated with me daily and only tried to help, not sell a vehicle. Meaning his focus was on my needs in terms car type and budget. Dawson was very helpful and check on me during the process and after. Honestly, they treated me like a family member. I did not feel the pressure of car reps trying to sell a vehicle, but more like friends trying to help out. I gained more than a new car , I gained friends who will be my contacts for future car purchases and services for a lifetime. I was so blessed by the entire experience from start to finish. Thank you for being a blessing! Oh, and I love my new car that was purchased at the best price in the state thanks to your help!”
Address: 10725 Northlake Auto Plaza Blvd, Charlotte, NC 28269, USA
“The customer service and very professional experience with Shaun was second to none. I was at the dealership with my daughter Tijema. Shaun provided an excellent level of service that exceeded our expectations. He is by far doing a great job for your team and the company as a whole. He is following up with my daughter to make sure that she is updated on products and service. Just phenomenal!! Thank you Shaun.”
Address: 10831 Northlake Auto Plaza Blvd, Charlotte, NC 28269, USA
“We had the best experience at Audi Northlake. Alf George made the whole process easy and actually enjoyable. He was extremely knowledgeable about the vehicle and showed all the features on the test drive. When we asked to think about it he didn’t pressure us at all. When we came back to purchase the vehicle he made everything simple and transparent. After all of the paperwork was signed he even spent another 20 minutes showing me additional features on the vehicle and how to use everything. I would highly recommend buying a car from Audi Northlake with Alf!”
Address: 10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269, USA
“So I have never been a person to take my car back to the dealership to get service. However I did a personal purchase and figured I would take it to the experts to check it out. This place is amazing. When you drive up the doors are automatic so you pull into the garage (so to speak) and it is warm. I'm from Florida I miss the warm. Then the greet you like normal, but the extras after that are out of this world. They offer a shuttle service that will take you back home or to work. It's a luxury motor coach, there is the possibly other will be going in same area so it could take you longer then a normal drive home BUT IT IS FREE. This is the part that blew my mind they will either come back to pick you up or they will drop your car off to you FOR FREE. I'm sure you think I had a new BMW but I didn't my car is a 2000 540i. Nothing special about it but the service was exceptional. I would recommend it to any and everyone. The automotive mall has BMW, Lexus, Audi, and more don't limit your possibilities they LOVE all cars and ppl a like????????????????”
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